- Institution: Navitas
- Application deadline: 11th February
- Job description: Provide welfare counselling to students on matters such as academic progression and policy, and pastoral care issues including living skills, cultural adjustment, health issues, dealing with study and social stress and anxiety, accommodation, employment, personal crisis as well as advice on College/Campus and University policy and procedures, and refer students as required
Development, implement and monitor programs, resources and services that promote the wellbeing of students and student engagement
Manage critical incidents involving students in conjunction with Critical Incident Management Group
Case manages students requiring support and refer to external agencies as required
Collaborate with partner university, professional organisations and government agencies on issues relating to support, referral, advocacy
Contribute to the assessment and recommendation of special consideration applications
Participate as a member of Appeals Committee and other Committees as required
Work closely with Under 18 student Management and Student Services regarding the welfare and safety arrangements of Under 18 students in accordance with relevant legislation and act as a contact officer for student emergencies
Ongoing liaison with students around accommodation, wellbeing and guardianship arrangements in keeping with relevant legislation where appropriate
Management of Student Voice mechanisms
- Requirments: A relevant bachelor's degree and/or formal counselling qualification, combined with substantial relevant work experience
Demonstrated experience in the development and delivery of student support programs for students, preferably in a tertiary environment
Demonstrated high level interpersonal and oral communication skills, with a proven ability to consult, counsel and liaise with a wide range people from culturally diverse backgrounds
Demonstrated proficiency in the use of the Microsoft Office suite of products, internet and intranet technologies, and email, including IT literacy (e.g. student information system or database, or customer relationship management systems)
Demonstrated ability to work with minimal supervision and effectively monitor and coordinate a workload which may consist of multiple tasks of varying priorities
Demonstrated ability to negotiate and resolve sensitive issues in a confidential manner and keep appropriate documentation and audit trails
Knowledge of, or the ability to quickly acquire knowledge of, relevant legislation and policies and procedures relating to international students
Sound knowledge of the principles of workplace health and safety with a demonstrated ability to incorporate these principles in day to day tasks
Sense of responsibility and commitment to education
- Website: https://www.linkedin.com/jobs/view/student-counsellor-at-navitas-2903351359/?refId=nuJOoQcXwKottd22q%2B8ipQ%3D%3D&trackingId=WyrNljF%2FqdecHTD7qdAong%3D%3D&trk=public_jobs_topcard-title&originalSubdomain=au